General Maintenance

A: Please check out this How-To Video here, with instructions on how to change the belt.

A: To remove the power nozzle, or front head of the vacuum, first make sure the unit is turned off and is unplugged. Press the Toe-Touch pedal all the way down. Then, raise the headlight hood, pull the belt lifter handle toward you and turn it counterclockwise until the red arrows line up. Once the read arrows are lined up, turn the Accessory Lock counterclockwise, which will release the Power Nozzle. Now you may remove the nozzle and attach your next accessory and lower the hood.

To re-attach the power nozzle, follow the steps above to remove the attached accessory. Once that is off, the belt on the Power Nozzle should be stretched on the hook inside. (If it is not, flip out the belt lifter handle and turn it counterclockwise until the red arrows line up. The hook should catch and stretch the belt inside.) Rest the two hooks on the rear of the Power Nozzle over the attaching bar on the front of the vacuum. Then push the nozzle against the unit and turn the Accessory Lock clockwise to lock in place. Flip out the belt lifter handle and turn it clockwise until the green arrows line up. This will release the belt from the hook to spin the brush roll.

For new Kirby Systems purchased from an authorized Distributor or through Kirby.com, there is a three year limited warranty and a Lifetime Factory Rebuild program. Please check here for details on the warranty plan and rebuild program.

A: No, the three year limited factory warranty, Lifetime Factory Rebuild program and Fire Plan are not transferrable. They are only valid for the original owner of the Kirby system and require papers that show proof of original ownership and purchase date.

First, make sure the unit is plugged in, and then check that the accessory connected to the unit is properly attached. Depending on what attachment you’re using, make sure the Power Nozzle, Hose, Carpet Shampoo System or Air Intake Guard is properly attached. Then, check to see if the Mini Emptor, Shampoo Take, or Hose is properly attached to the side. If those are all connected properly, your unit should turn on.

You can contact your local authorized Kirby Distributor listed on your contract. You can also call The Kirby Company at +91 8780073108 for a Distributor in your area, or to order supplies over the phone. You can also order on Kirby.com.

We suggest using Flitz metal polish. You can purchase this polish online or by calling +91 8780073108

It is likely the belt isn’t turning freely on the brush roll. Flip out the belt lifter handle and turn it clockwise until the green arrows line up. This will release the belt from the hook in order to turn freely on the brush roll. Make sure to check the brush roll for tangled hairs or debris that may be preventing it from turning.

There are two safety switches on your Kirby. One is on the front of the unit and one is on the side where the bag attaches. If there is nothing attached to the front of the unit, such as your floor nozzle, attachment hose or shampoo system, the Kirby will not turn on. This is to prevent injury to you from the fan and prevent damaging the fan. There is also a safety switch on the side of the unit where the bag attaches, or the tank if you are shampooing. If the mini emptor or tank is not snapped tightly against the Kirby you will not have power. You need to remove the bag or tank and put it back on again and make sure it snaps tightly into place.

For purchases made through Kirby.com, contact us at 8780073108. For purchases made through an Independent Distributor, please contact your Distributor listed on your contract or check your bank statement to see the name of the finance company.

The owner manuals for all Kirby systems are available here. You can also call The Kirby Company at 8780073108 to purchase some of the newer model user manuals.

To determine the manufacturing date of your cleaning product, locate the date code that has been printed on the bottle. Next, use the guide below to determine the manufacturing date for your bottle of cleaning supplies.

DATE CODE CONVENTION

“A(Y)(DDD)”

A, B, (…) = 1^st batch passed that day, 2^nd batch passed that day, (…)
(Y) = last digit of the year juice passed
(DDD) = Julien date of day juice passed

EXAMPLE

A0001 would be the first batch passed on the date 1/1/2020.